Developing Great Managers For Growing Dental Organizations
A DEO Crash Course
Download The Resources
STEP 1
Download the resources and make sure you follow along with the videos.
Watch The Videos
STEP 2
Watch each video and use the companion resources as you view.
Schedule Your Call
STEP 3
Schedule your call with Darin Acopan and complete your journey.
3
Download Resources
CRASH COURSE - Companion Guide
Developing Great Managers For Growing Dental Organizations - PDF Resource
CRASH COURSE - Companion Workbook
The Dental Office Manager Training Plan - PDF Resource
BONUS PDF - 90 Day Hiring Checklist
Dental Group Guide For New Hire Onboarding Success - PDF Resource
1
Part 1: The Overview
Meet Josey Sewell, RDH, a sought-after expert with 15+ years experience in dental and over 10,000 hours of direct coaching and facilitation. Get to know Josey as she outlines the crash course and adds valuable insights to get started.
2
Part 2: The Importance of a Manager
What is a manager and why do they matter? For the purpose of this course, Josey drops the titles and indicates that anyone who has a direct report, regardless of other roles in the practice, is a manager. She takes a deep dive into what employees, particularly millennials, who take up 60% of the workforce want in a manager, and why now, in the midst of the "Great Resignation", having a great manager is paramount to employee retention.
For this segment, open up your 90 day Onboarding Checklist to learn some of DEO's best practices in establishing rapport with new hires.
3
Part 3: The Evolution of the Dental Office Manager
Josey talks about what an Office Manager should be responsible for. Remember to be clear on what you want for YOUR organization before you assign a job description to your Office Manager. So if you're basing your KPIs and responsibilities on what someone has shared is working for their office, or based on the personality of the employee with the Office Manager job title, you're not doing yourself any favors.
In our [CRASH COURSE] file, we have a Job Description Template (Pages 5-11) and KPIs (Page 11) that should serve as a jumping off point for you to design an Office Manager role that suits YOU. Tweak these as needed for your practice, and remember; in this scenario, think structure first.
4
Part 4: Connect - Measure - Coach
If you're managing people, that should be your #1 responsibility. Without a good leader, your team can quickly fall into disarray. In this segment, Josey dives into the CMC method of Connect - Measure - Coach, and why it matters.
For this segment, turn to page 12 in your [CRASH COURSE] Developing Great Managers to follow along on what good coaching looks like.
5
Part 5: 3 Critical Systems
Josey breaks down 3 critical systems needed to scale at the practice level. For this section, refer to your companion guide, [WORKBOOK] Dental Office Manager Training Plan. This guide will help you to create content for your team in easy-to-consume segments. A strong team with clear Key Success Indicators are essential in scaling any practice.
Last Step - Schedule Your Free 1 on 1 Call
Just one more step!
Schedule your free Growth Accelerator Call and gain insight into how to get out of the chair, hire associates, finance growth and more to fulfill the vision you have for your dental company. Schedule now.
Get Your Completion Certificate
After you schedule your call with with our team, we'll send you a certificate of completion to your email.
