Membership Community Account Manager (Work from Home)
Summary:
- Full Time 40+ Hours Per Week
- Target Pay $50 – $70k
- Leadership and personal development training
- Work with high caliber A+ team members
- Manage happy, healthy & excited community and it’s members
- Work from home – no office cubicle or stuffy environment
- Must work normal business Hours 8-5pm
- Location independent – can work from anywhere
- Must be willing to travel to be onsite for 4-6x per year or more
- Room for promotion and advancement
Are You Good At Building a Community, Nurturing Relationships, Helping Solve Clients’ Problems, Facilitating Engagement, Connecting People…and GETTING *STUFF* DONE QUICKLY?
We Want To Hear From You!
We are looking to add to our team a successful and enthusiastic membership community account manager to drive member engagement and connection of the dentist entrepreneur clients of the DEO. We want someone who prides themselves in being able to connect with people and create a valuable member experience!
As a Membership Community Account Manager You Will Be Doing the Following:
- Manage Overall DEO Member Base
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- Communicate 1 on 1 with DEO Members Daily (text, email, phone, etc)
- Generate participation of DEO members to live and virtual events
- Facilitate “Connection” of members to each other and DEO Resources
- Advocates for members and their interests
- Build relationships with members
- Driving conversations and engagement and get members answers they need
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- Help Build Live Event Curriculums
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- Ensure all speakers are amazing, prepared, and deliver on their message
- Make sure content hits needs, desires, challenges
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- Help Facilitate Virtual Event Curriculum (Webinars)
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- Ensure all speakers are amazing, prepared, and deliver on their message
- Make sure content hits needs, desires, challenges
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- Elite Facebook Group
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- Manage Facebook group
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- DEO “Resource” Management
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- Ensure DEO resources are useful and correct
- Help create resources
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Requirements:
- Empathy and relationship builder
- Understand how to connect people
- Project management and understanding metrics
- Tech savvy, stays up to date with digital trends
- Oral and written communication skills to be able to develop engaging content as well as be relatable and understanding in member interactions
- People person with great customer service skills, ability to moderate both online and in person (directly with members)
- Talented problem solving skills. Being able to quickly solve an issue is required.
- Must have the skills in order to use technology to help engage and interact with members. Familiarity with Google Docs, Slack, Gmail.
Success Metrics:
- Primary Metrics
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- Retain DEO Membership clients on a monthly basis
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- Secondary Metrics
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- Member Engagement Scores
- Member Yearly Satisfaction (Net Promoter Score)
- Member Event Satisfaction (Net Promoter Score)
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Benefits of Position:
- Work in growing company with advancement opportunities
- “Technology” forward company that implements the best softwares and automation
- Travel to nice cities and stay in luxury hotels 4-6x per year
- Flexible hours with opportunity to work around your schedule
- Fun, exciting work culture utilizing the latest in dental technology
- “Employee First” culture where employees have autonomy to achieve results
- Work next to best-in-class coworkers as well as highly successful community members
Interested in Applying for This Position?
Click Here
This is the Opposite of a “Traditional Job”
The position is location independent and working with a fast growing, progressive team in a challenging and fun work environment. You’ll be given big amounts of job responsibilities and the chance to make a real impact on a small and growing company. This is not your average cubicle job!
Who Is “DEO – Dentist Entrepreneur Organization”?
DEO is a group of aspiring dental entrepreneurs and future leaders that really have a similar mindset. They want to be better and make a difference and grow and have an outreach that is much further than what they can do by themselves.”
Our mission is to provide group practice owners the community, education and resources necessary to enhance their ability to become a corporate leader, an effective senior executive and build a thriving Dental Group.
Interested in Applying for This Position?
Click Here
Other (Pretty Stellar) Perks
- Access to cutting edge digital marketing strategies and tactics
- Work directly under successful entrepreneurs and learn what makes a successful small business tick.
- Learn dozens, if not hundreds of the latest digital tools and tricks the best businesses are using
- Constant, continual learning which will challenge you intellectually at all times.
- A fast paced, progressive work situation.
- Results oriented daily job. Your job will matter to the company’s bottom line
- Full control over your work day
- No micromanaging or office politics
- Laid back work teammates
How Do I Apply?
Fill out this application to officially apply.
Bonus… How to Stand Out!
A quick bonus (everyone loves a bonus!). Here are a few things we love:
- “Workhorses”
- Positive attitudes, self help
- Get ‘er done attitudes
- People who teach themselves
- People who love to learn and research
- People who are curious and google things
- People who are passionate
- People who go above and beyond
- People who have integrity
- People who are honest
- People who are dedicated.
