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DEO Growth Summit 2022 Keynote Experts
Keynote Speaker: Steve Bilt, CEO, Smile Brands, Inc., (700+ locations)
Steve co-founded OneSmile and Smile Brands (together referred to as "Smile Brands") over 20 years ago when the DSO industry was in its infancy. As CEO he has led their exponential growth trajectory to 700+ locations to date. Steve focuses on Smile Brands’ organizational purpose and rewarding relationships with all constituents under a comprehensive vision of “Smiles for Everyone”! He leads all activities of Smile Brands, a $1B+ DSO with 8,000+ providers and employees across the U.S. They continue to expand rapidly and organically through acquisition and de novo growth.
Steve and Smile Brands have numerous accolades: Smile Brands’ affiliated offices have a combined Google rating of 4.4 Stars; Glassdoor recognitions include an employee rating of 4.4 stars, 93% Employee Recommendation Rating, 100 Best Places to Work in the U.S., and Best U.S. Large Company CEO; Comparably awards include Best Large Company U.S. CEO, as well as Best CEO for Diversity, Women & Career Advancement, and Company Culture; plus many more honors and distinctions.
Steve will give an inspirational keynote presentation on how to lead your dental organization into the future.
What You’ll Walk Away With
→ Lessons from his successful DSO leadership journey
→ A roadmap to reach your leadership potential
→ Smile Brands’ incredible growth story and approach to associates, financing, acquisitions/de Novos, quality patient care, branding, and much more
DEO GROWTH SUMMIT 2022 SPEAKERS
The Problem: What is it really like to lead a rapidly scaling dental group — the good, the bad, and the ugly?
The Solution: Hear Elliot Zibel, Dr. Dipesh Patel, and Dr. Mary Pham, share the unvarnished truth about leading an emerging dental group and what they would have done differently.
Speaker: Elliot Zibel is the CEO of Select Dental Management (25+ locations) which he co-founded in 2018. In less than 3 years since its inception Select Dental has grown to support 25+ locations in 8 states. Elliot manages all non-clinical functions including strategy, finance, business development, human resources, and marketing.
Speaker: Dr. Dipesh Patel leads the Consulting and Management and is co-founder of Blueprint Smiles Dental Group (5 locations). Dr. Patel earned his DMD from Nova Southeastern University’s College of Dental Medicine. He is part of numerous dental organizations including the ADA, GDA, AGD, and NWDDS. Dentistry is his number 1 passion and he considers helping dental practices grow and succeed as 1a.
Speaker:
Dr. Mary Pham is CEO, and Founder, Lollipop Pediatric Dentistry & Orthodontics (3 locations). She received her DDS from the University of Southern California, and realized that pediatric dentistry was her passion! Dr. Pham is a Diplomate of the American Board of Pediatric Dentistry and was named one of the Top 40 Under 40 Dentists by Incisal Edge magazine.
What You'll Walk Away With
Get a peek behind the curtain into what it’s really like to lead a fast-growing dental group including what Elliot, Dr. Patel, and Dr. Pham would change if they could turn back time. They will share:
→ Pitfalls to avoid
→ Biggest mistakes they made and what they wish they would have done instead
→ The ups and downs of their journey — real talk about what NOT to do as you scale
The Problem: How do you decide the best associate compensation structure(s) for your dental group?
The Solution: Ken Kaufman, Dr. Chris Pham, and Andrew Trolongo will explain their dental groups’ associate compensation and equity structures offerings as well as alternatives.
Panelist: Ken Kaufman is the CFO of Community Dental Partners (CDP) with 90+ locations and Partner, DEO. He has been in dental finance for over 16 years. In part because of his leadership, CDP has tripled in size since he joined their team in 2016. “When Ken talks about DSO finance, you listen.” He regularly hosts episodes on financial-related topics for the DSO Secrets podcast.
Panelist: Dr. Chris L. Pham is CEO, Clinical Director, and Founder, Pham Pediatric Dentistry and Orthodontics. He received his DDS from the University of the Pacific, Arthur A. Dugoni School of Dentistry. In his role as CEO and Clinical Director, he supports clinical care leaders and practice teams; strives to develop better systems that deliver higher quality care; and improve access for all patients.
Panelist:
Andrew Tralongo is President of T Management, a 6 location DSO in Atlanta. In his role, he leads T Management's efforts to ensure their dental practice partners have the true support system necessary to manage, grow, and achieve the vision they desire.
What You'll Walk Away With
Learn how other dental groups are compensating their associates from Ken, Dr. Pham, and Andrew. They’ll discuss:
→ The equity options and structures their DSOs' are providing
→ Pros and cons of offering equity and how to create equity structures
→ The relationship between baseline compensation, bonus structures, and equity
The Problem: What industry trends can dental leaders anticipate to stay competitive and scale?
The Solution: Emmet Scott will provide an overview of what’s ahead — both opportunities and contingencies — to plan for your dental group’s future.
Speaker: Emmet Scott is CEO and co-founder of Community Dental Partners (CDP) and Partner, DEO. Under his leadership CDP has grown from 1 to 90+ locations. He is the founder and host of DSO Secrets, a podcast focused on building the best dental organizations in the industry, and founder of a Facebook group by the same name. Emmet is the author of the book “DSO Secrets: The Ultimate Guide To Building Your Dental Empire” and is also president of the Association of Dental Support Organizations (ADSO).
What You'll Walk Away With
Emmet will discuss the group dentistry trends on the horizon for the next 18 months and what to anticipate to plan for your dental group’s growth.
→ Which current trends are predicted to continue
→ Future consumer and industry trends to prepare for (both the opportunities ahead and the issues to get ahead of)
→ Approaches for how to stay up to date, plan/pivot accordingly, and position your dental group for scaling success
The Problem: Your dental organization has grown enough to bring on a team of leaders for the next level of growth. How do you teach them to lead in alignment?
The Solution: Dr. Eric Roman will highlight “Dental Operating System” and how to use it to develop your team of leaders.
Speaker:
Eric J. Roman, DDS, FAGD, is Head of Group Training and Learning and Development / Partner, DEO, and is a coach for executives and dentists as the "Visionary for Visionaries." He has fulfilled roles as a dentist, clinical director, CEO, and consultant while developing and exiting multiple dental groups. Eric is co-founder of joyFULL people and Traction for Dental, which were recently acquired by The DEO.
What You'll Walk Away With
Using the “Dental Operating System” to teach how to develop leaders, Eric will share:
→ How to develop leaders within your organization
→ How you can be a better leader for your executive/management team
→ Why and how your leadership style will need to change
The Problem: How do you lead your dental group and stay informed and involved in strategic decisions without feeling burnt out?
The Solution: Josey Sewell will show you how to use the “Dental Operating System” to create a meeting and communication rhythm that combats overwhelm so you can lead with confidence.
Speaker:
Josey Sewell is Head of Implementation and Coaching / Partner, DEO. She has been in the dental industry for over 15 years. Josey understands the unique DSO/dental group business model: what systems work and how to bring out the best in people. She finds joy in solving the toughest problems entrepreneurial companies face: team engagement, scalability, and a need for appropriate infrastructure. She is a Certified EOS Implementer® and co-founder of joyFULL people and Traction for Dental, which were recently acquired by The DEO.
What You'll Walk Away With
Josey will highlight how the “Dental Operating System” (DOS) can help you combat the feeling of burnout and overwhelm including:
→ Using DOS to create a rhythm for meetings and communication within your dental organization
→ How to take back control of your time and energy levels
→ How to create an optimal team communication plan to stay connected and ready to lead with confidence
The Problem: How do you grow your dental group with an acquisition-based strategy?
The Solution: Learn from Dr. Peter Kelley, Phillip Toh and Dr. Dwight Peccora’s experience growing their DSOs through acquisitions.
Panelist: Dr. Peter Kelley, DDS, is Co-founder, CEO, and Clinical Director of Operation Dental, LLC (8 locations). He earned his DDS from the University of Maryland, Baltimore, Dental School. As a practicing dentist who owns multiple practices, Dr. Kelley brings vast experience to Operation Dental. He is committed to superior patient care and is proud to help other dental professionals realize their full potential.
Panelist: Philip Toh is Co-Founder and CEO of The Smilist (35+ locations). He helped found The Smilist in 2014 with a vision to create a DSO that offers exceptional patient experiences, convenience, and affordable prices. The Smilist has rapidly grown to be one of the leading DSOs in the New York metro area. Philip previously worked for Henry Schein and received his MBA from the Wharton School.
Panelist: Dr. Dwight Peccora is Owner, Ford Bend Dental (3 locations). He received his DDS from the University of Texas School of Dentistry. Dr. Peccora is also founder and board member of Premier Dental Studios, Insight Dental Group, Premier Outsourcing International, and Seniors In Touch. He has taken the original Fort Bend Dental from $1.7 million to just surpassing $9 million among all locations as they onboard their 4th location this winter in the "hub and spoke model" of practices.
What You'll Walk Away With - Dr. Kelley, Dr. Peccora, and Phillip will discuss how they have scaled their DSOs rapidly with an acquisition-based strategy including:
→ How they approach each acquisition
→ Acquisition criteria to use and best practices to follow
→ What they’ve learned along the way, pitfalls to avoid, and the mistakes they made
The Problem: To grow rapidly and sustainably, how do you increase your dental organization’s profitability?
The Solution: Learn from a panel of your peers, leaders of successfully growing dental organizations, Ken Kaufman, Dr. Toussaint Crawford, Dr. Kyle Hale, and Dr. Ravi Patel.
Panelist: Ken Kaufman is the CFO of Community Dental Partners (CDP) with 90+ locations and Partner, DEO. He has been in dental finance for over 16 years. In part because of his leadership, CDP has tripled in size since he joined their team in 2016. “When Ken talks about DSO finance, you listen.” He regularly hosts episodes on financial-related topics for the DSO Secrets podcast.
Panelist: Dr. Ravi Patel is co-founder and Director of Clinical Operations at Blueprint Smiles Dental Group (5 locations). He earned his DMD from Nova Southeastern University's College of Dental Medicine. Dr. Patel truly enjoys taking CE courses to learn and develop a deep understanding of both the clinical and operational aspects that are necessary to own and operate a dental office.
Panelist: Dr. Toussaint Crawford is founder and CEO of Fenton Family Dental (2 locations). He received his DDS from Howard University and became passionate about dentistry when starting his career in his uncle's dental office. Dr. Crawford is a Board Member of the American Academy of Clear Aligners and a Certified Practitioner of Digital Smile Design. He is happy to share his passion for combining dentistry and business.
Panelist: Dr. Kyle Hale is Co-owner, Aliana Family Dental; Owner, Bayview Dental Center; Owner, New Teeth Dental Solutions; and Managing Member, Kessel Run Management. He received his DDS from the University of Texas School of Dentistry. Dr. Hale is an Affiliate Fellow of the American Academy of Implant Dentistry.
What You'll Walk Away With - As leaders of rapidly growing dental organizations, Ken, Dr. Crawford, Dr. Hale, and Dr. Patel know a thing or two about how to increase profitability. They’ll share:
→ Essential strategies for optimizing your dental organization’s profitability while keeping patients
→ Evaluating associate production, the addition of specialties, and more to boost profitability
→ Where to look for the hidden savings, ways to increase top-line revenue, and what to leave alone
BRAND NEW! The Summit features 2 TRACKS - a TRAINING track AND a MASTERMIND track focused on growth topics specifically tailored to your dental organization’s growth journey. You can choose which sessions to attend - whether you stay on the same track or cherry-pick the ones that will help you most - it’s up to you!
TRAINING Track - These sessions focus on the nuts and bolts recipes you need to grow your dental organization:
→ Step by step methods to grow your dental organization
→ Learn “how to” from experts - leaders of successfully growing dental organizations
→ Systems to optimize your finance, HR, associate management, operations, marketing, and more
MASTERMIND Track - In these sessions, top DSO leaders will share their lessons learned and pitfalls to avoid:
→ Learn from those who “have been, there done that” what NOT to do
→ Don’t reinvent the wheel: get proven frameworks to adopt for your dental organization
→ Inspiration and direction to craft your leadership approach, vision, growth planning, and more
GET YOUR TICKETS NOW AND SAVE
Super Early Bird Pricing Expires January 1st.
At The Summit, not only will you make connections and learn strategies to take your dental organization to the next level, you’ll also enjoy one of the best resorts Arizona has to offer!
Plan your trip as a vacation for yourself, with your family, or as an opportunity for your team to enjoy the contemporary elegance of The Phoenician, its amenities, and the beautiful natural surroundings.
Here’s just some of what The Phoenician has to offer:
--> Palatial guest rooms, suites, and casitas, featuring spacious bathrooms, Italian linens, elegant furnishings, and breathtaking Sonora views
--> A premier 18-hole course designed by renowned Architect Phil Smith
--> 8 dining options from casual to fine dining
--> 3-level pool complex including cabana and lounge seating; hot tubs; a waterslide; a kid zone with splash pad; and more
--> World-class fitness center including “on-demand” technology, providing 100s of virtual classes
--> Tennis facility, featuring 7 courts, including a tournament court
--> Set in Sonora Desert with views of Camelback Mountain, opportunities to experience nature abound
--> Vibrant entertainment, shopping, and cultural districts of nearby Old Town Scottsdale
--> And much more!
Don’t miss staying at this beautiful resort! Get your ticket early and save with the limited room block!
2022 DEO GROWTH SUMMIT TENTATIVE AGENDA
9:00 p.m. ET / | Welcome Reception |
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10:00 a.m. ET / | Day 2 |
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10:00 a.m. ET / | Day 3 |
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FOR THE FIRST TIME... TWO TRACKS.
More information coming soon!
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Contact Darin Acopan for more information: [email protected]
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