Strategy
December 12, 2018

Are Dentists the Luddites of the Healthcare Industry?

In my presentations to dental societies in the U.S. and abroad, when I discuss the…
Read More
Strategy
November 28, 2018

A.I. and Evidence-Based Practices Will Soon Rule Dentistry

Artificial intelligence is accelerating the input of evidence into everyday medical care. A.I. now reaches…
Read More
Human Resources
November 21, 2018

The Importance of Being Grateful: What Every CEO Should Know

“Why do employees leave?” I’ve been asked this question many times over my 30 years…
Read More
Strategy
November 14, 2018

The Impending Digital Divide: Leadership Can’t Be Digitized

Most companies I work with are driving at top speed to upgrade their digital capacity.…
Read More
deodentalgroup.com
Strategy
November 7, 2018

A Look to the Future: How DSOs Are Changing the Landscape

The figure above shows two curves. One is the adoption curve in black, which is…
Read More
Marketing
October 31, 2018

If At First You Don’t Succeed… Spend More Money!

Q: I am a fee-for-service dentist in Texas. I’ve been in practice a little over…
Read More
Clinical
October 19, 2018

The Three Magic Principles of Great Patient Service

Q: My office just returned from a program on customer service. This isn’t the first…
Read More
Strategy
October 17, 2018

The Tyranny of the Obvious: Changing your Perspective on Leadership

In Willful Blindness: Why We Ignore the Obvious at Our Peril, serial entrepreneur and author Margaret Heffernan examines…
Read More
Strategy
October 12, 2018

Empathy: A Necessary Component to Great Leadership

It is fairly easy to tell who will make a great leader. It’s easily recognizable.…
Read More