Workshop: GET SMART PROGRAM

How can dentist-entrepreneurs convert their knowledge, their assets, their commitments, and their dreams into a future of which they have no knowledge or understanding? How can they be successful in the new paradigm of dentistry?

This six-month program takes a group of qualified dentists — entrepreneurial in spirit, unafraid, but deeply concerned about their future — through an exclusive development process that enables them to understand how to form managed group practices. They will also learn how to generate strong interest from existing management companies, to create their own management company, or to develop sufficient internal management to operate successfully.

The GET SMART program consists of two onsite evening sessions (first and last), four monthly Webinars, and individual coaching calls. Homework is assigned between each session, and committee meetings are held on the topics of business and finance, business development, quality assurance, and future dentist selection.

This is not a standard dental program. This is not an “open enrollment” program that any dentist who pays his or her tuition can register for. This is a highly unique business program aimed at forming multi-million dollar businesses. Therefore, we must ensure that dentists who participate in each program have closely aligned values, commitments, and ideas about practice success. Dentists are qualified through a core-values assessment, personality profiling and individual interviews.

If you have a group of dentists, between six and 12, with similar core values and backgrounds of success, and who see the future as managed group practice, please contact us.

Workshop: Culture and Communication for Groups

The Develop a High-Performing Culture Program is a 1½ day interaction designed to educate, train and develop doctors and their staffs in highly effective communication that leads to high performance and culture development in the practice.

How you communicate with your staff and, staff with each other, ultimately determines the performance of the practice and establishes the culture of the organization.

How you communicate your vision, purpose and mission decides how staff sees you, and how you see yourself, as a leader.

How you handle complaints and conflicts establishes how your staff sees you, and how you see yourself, as a manager.

How you communicate about behavior, attitude, about team work, about responsibility, molds how the staff holds you as the owner.

How you communicate about the future  determines the culture whcih decides the future.

CHALLENGE OF CHANGE

Whether in business or in life, human beings resist change. It’s inevitable. It’s predictable. In fact, it should be anticipated. Human beings resist change even when it represents the opportunity for growth and development that could lead to greater satisfaction and accomplishment.

The pace of change is accelerating in the dental industry; explosive growth of group practices, exponential advances in new clinical technologies, expansion of non-dentist ownership, seismic shifts in 3rd party reimbursement models, staffing demands, outsourcing business functions, and mounting government regulations to name a few. Changes are occurring at a dizzying speed.

Why do people struggle with change? They fear the unknown. They feel anxious about how the change will affect them, their jobs, their relationships, and their economic status. But isn’t fear of the unknown a rational response to change? Some uneasiness is to be expected when the status quo shifts, but a small amount of uneasiness is not the typical response.

In many dental practices, the resistance to change goes beyond a healthy discomfort for the unknown. Rather, resistance in dentists and senior staff often occurs as task avoidance or hostility, disbelief, resignation, and an unwillingness to adapt. For employees of dental practice, resistance to change can include absenteeism, increased sensitivity, frustration, or even sabotage.

Change causes uncertainty. Change frustrates expectations. Change causes upsets. Upsets dramatically promote blame and fault and consequently decrease responsibility. As dentists and managers, learning to manage change, especially in today’s dental world, is essential to personal and professional success.

Challenge of Change is a two-day workshop presented by Dr. Marc Cooper on how to manage yourself and others when change occurs – because change will invariable happen.

Change is the law of life. And those who look only to the past or present are certain to miss the future.

- John F. Kennedy

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